Frequently Asked Questions:
Phone:
0480 100 100
Email:
contact@weaveit.com.au
Who is WEAVE best suited for?
WEAVE is best suited for small-to-medium Australian service businesses, especially owner-operators and small teams dealing with messy admin, missed leads, disconnected tools, or underused software.
We commonly work with businesses such as trades, cleaners, landscapers, pet groomers, mechanics, detailers, photographers, caterers, and other local operators with admin-heavy workflows.
We commonly work with businesses such as trades, cleaners, landscapers, pet groomers, mechanics, detailers, photographers, caterers, and other local operators with admin-heavy workflows.
What software do you work with?
We work with a range of business tools across CRM, accounting, job management, automation, forms, payments, and customer communication.
This may include platforms such as HubSpot, Zoho, ServiceM8, Xero, MYOB, Zapier, Square, Jotform, and similar tools depending on what your business actually needs.
The tool itself is not the point. The fit is.
This may include platforms such as HubSpot, Zoho, ServiceM8, Xero, MYOB, Zapier, Square, Jotform, and similar tools depending on what your business actually needs.
The tool itself is not the point. The fit is.
What if I already use software?
That is often where we can help most.
Many businesses already pay for tools that are poorly set up, underused, or disconnected from the rest of the business. We look at whether your current tools can be improved before recommending anything new.
Many businesses already pay for tools that are poorly set up, underused, or disconnected from the rest of the business. We look at whether your current tools can be improved before recommending anything new.
What if I have no systems in place yet?
That is completely fine.
We can help you get things set up properly from the start with a simple, practical system that fits your workflow without overcomplicating the business.
We can help you get things set up properly from the start with a simple, practical system that fits your workflow without overcomplicating the business.
Who owns the software accounts after setup?
You do.
In most cases, software accounts should be owned by your business, under your billing and login structure. WEAVE is added with the access needed to configure and support the system.
This keeps ownership clear and makes sure the system remains yours.
In most cases, software accounts should be owned by your business, under your billing and login structure. WEAVE is added with the access needed to configure and support the system.
This keeps ownership clear and makes sure the system remains yours.
Why is the Business Operations Assessment free?
The assessment is free because it helps us understand whether we are the right fit for your business before recommending any paid work.
It also gives you a clearer view of where time, leads, money, or customer experience may be getting lost in your current process.
If we do not think we can genuinely help, we would rather tell you upfront.
It also gives you a clearer view of where time, leads, money, or customer experience may be getting lost in your current process.
If we do not think we can genuinely help, we would rather tell you upfront.
What does the Business Operations Assessment include?
The Business Operations Assessment is a free 30-minute call where we look at how your business currently handles leads, quoting, invoicing, follow-up, customer communication, and admin.
You will receive a high-level overview of where friction may be slowing the business down, along with practical suggestions and recommended next steps.
It does not include a full implementation plan, detailed software comparisons, or technical setup instructions. Those are part of our paid setup work.
You will receive a high-level overview of where friction may be slowing the business down, along with practical suggestions and recommended next steps.
It does not include a full implementation plan, detailed software comparisons, or technical setup instructions. Those are part of our paid setup work.
How much does setup usually cost?
Pricing depends on complexity.
Most setups are $1,495, however, for simple setups we might charge depending on the number of systems, integrations, automations, migration needs, and training required.
We will always be upfront about scope and cost before work begins.
Most setups are $1,495, however, for simple setups we might charge depending on the number of systems, integrations, automations, migration needs, and training required.
We will always be upfront about scope and cost before work begins.
Do you offer ongoing support after setup?
Yes.
Our Ongoing Care Plan provides support for minor updates, broken integrations, form changes, user access changes, and general system maintenance under fair usage.
If a request becomes a larger piece of work, we will scope it separately before moving ahead.
Our Ongoing Care Plan provides support for minor updates, broken integrations, form changes, user access changes, and general system maintenance under fair usage.
If a request becomes a larger piece of work, we will scope it separately before moving ahead.